Support
The quickest way is Help in the App (Settings → Help): it sees which screen you are on and, if you allow, your recent connection problems.
How do I get a number?
Just open the App. It gets its number on first launch; you will see it at the top of the screen. There is nothing to sign up for.
How do I share my number?
Tap your number (on the Mac, the ··· button next to it) and choose Share or Copy. You can also copy it as a SIP address.
What can I call?
Any Phonet number (it starts with 990) and any SIP address, such as [email protected]. Calls to ordinary phone numbers are not available. Emergency calls are not possible with Phonet.
I reinstalled the App or erased my device. Is my number lost?
No. Each device gets one number, and installing the App again does not create another one. If you added an email address in Settings, the App offers to bring your number back with a code we send to that address. If you did not, write to us.
Calls do not ring when the App is closed
Check that notifications are allowed for Phonet and that Focus or Do Not Disturb is not silencing calls. On the Mac, Phonet rings while it is running.
How do I delete my account?
Write to [email protected] from the email address added to your number, or include your number, and we will delete the account and release the number.